Privacy Policy

Last Updated: September 19, 2021

Welcome to ChewCrew! This “Privacy Policy” explains how ChewCrew (“Company” or “we”) collects, uses, discloses, and otherwise processes personal data on behalf of our customers – typically, merchants (any, a “Merchant”) – in connection with our application, ChewCrew, which runs on the Clover Point of Sale system (“Clover POS”). This Privacy Policy does not apply to Company’s privacy practices in any other context.

Company’s processing of personal data in connection with our application is governed by this Privacy Policy and our agreements with Merchants. In the event of any conflict between this Privacy Policy and a customer agreement, the customer agreement will control to the extent permitted by applicable law.

This Privacy Policy is not a substitute for any privacy policy that a Merchant may be required to provide to their customers, personnel, or other individuals.

INFORMATION WE COLLECT

We may collect personal data from or on behalf of Merchants. The information we receive may vary by Merchant. Typically, the information we collect on behalf of Merchants includes:

Information we collect when a Merchant's customers make a payment

When a customer makes a payment via a Clover POS, we collect information about the transaction, to include the location of the merchant’s store, date and time of the transaction, transaction amount, amount of discounts, and information about the goods or services purchased in the transaction.

Information we collect about Merchants' personnel

We do not, at this time, collect any information about Merchants' personnel. This will not change without the Merchants’ acknowledgement and consent.

Additional information that Merchants provide to us about their customers or personnel

Merchants may provide us with additional information directly, via access they grant to us, or otherwise. The types of information that merchants may provide to us about their customers include email addresses, phone numbers, and purchase history. The types of information that merchants may provide to us about their personnel include email addresses, phone numbers, shifts, and sales history.

HOW WE USE THE INFORMATION WE COLLECT

We use the personal data we collect for or on behalf of Merchants, to provide our services and the functionality of our application: 1) to integrate existing ChewCrew subscription services to apply ChewCrew members' credits in the Clover POS, 2) to enable the Merchant to view all ChewCrew members and their relevant subscription data, and 3) to develop subscription analytics for the use of the Merchant and our Company's business development.

We may also use personal data for related internal purposes, including:

To provide information about the application, such as important updates or changes to the application and security alerts
To measure performance of and improve the application
To respond to inquiries, complaints, and requests for customer support

In addition, Company may use personal data as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

HOW WE SHARE INFORMATION

We may share personal data that we collect with:

The Merchant from whom or on whose behalf we collected the personal data
The platform on which our application runs, the Clover POS. You may view Clover’s Privacy Notice here
With third parties as a Merchant may direct
With third party service providers that help us manage and improve the application
With Company subsidiaries and corporate affiliates for the purposes described in this Privacy Policy or in our agreement with a Merchant

Company may disclose personal data to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

Company may sell or transfer some or all of its business or assets, including your personal data, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.

YOUR RIGHTS AND CHOICES

Data Subject Rights

To the extent that applicable law provides individuals with rights pertaining to their personal information, such as to review and request changes to their personal information, individuals should contact the Merchant with any requests pertaining to the Merchant’s use of our application. To the extent that Clover is responsible for responding to data subject rights requests under applicable law, individuals may contact Clover with applicable requests as explained in Clover’s Privacy Notice, https://www.clover.com/privacy-policy. Company will assist a Merchant, or Clover, as applicable, in responding to such requests subject to our contract with a Merchant or Clover.

Complaints

If you have a complaint about our handling of personal data, you may contact us via the contact information provided below.

Updates

We reserve the right to modify this Privacy Policy at any time. We will notify you of updates by updating the date of this Privacy Policy.

You may contact us with any questions, comments, or complaints about this Privacy Policy or our privacy practices at:
8 The Green STE A, Dover, DE 19901
support@chewcrew.co
(805) 399-2499